Lag and other problems

[Sean Hatz]

Hello,

I've used Adobe Photoshop to draw in with the same tablet and have never had these problems before.

Whenever I draw it constantly lags,

For example, if I made a circle it looks halved

Another Problem I have been experiencing is the when im drawing a small detailed object it will open something similar to the "Modify" tab in my Workspace, It is almost as if im right clicking with my mouse while im drawing and it has constantly interfered with my attempts to animate anything, So I  am curious if anyone else has experienced this problem previously and if they know any solutions

I believe there is some correlation between the circles being halves and the tab opening,

my reasoning behind this is the fact that whenever I go to draw said circle I would see a small gray circle/ring appear

this gray circle is the same image that appears whenever the tab would open, so I believe that the computer doesn't register me drawing a section of the circle because of this tab recognizing the possiblility of it being opened but then it gets canceled and the cursor goes to the next location it is and that could be a reason for my halved circles <----- Please take this section with a grain of salt, im ranting and brainstorming at the same time but I still believe this may be the reason for the problems

The problem still stands on how to prevent opening the tab while im drawing, so if my theory is correct that I said previously then if we figure out the problem with the tab opening (grey ring appearing) then it would also prevent the "lag" and the halved circles

[Preran]

Before we proceed, can you provide us with the following information?

- Whether your computer meets system requirements: Adobe Animate CC system requirements

- Whether you have looked up the website for the graphic drivers on your device, and ensured that your drivers are up to date.

One catch-all solution would be to reset preferences Re-create preferences and see if that helps.

Thanks,

Preran

[Sean Hatz]

My Computer meets the requirements,

GTX 960

16 GB DDR4 3200 MHz

i7 7700k 4.2 Ghz 4 Cores

500 GB HDD with 100 GB avaliable

1920x1080 60Hz Monitor Display

I have an Ethernet Cable Connected To My Computer 200Mbps So It isn't an internet connection issue.

All of my drivers for graphics are up to date.

I resetted my preferences but the problem still exsists

Due to the fact that I am fairly new to Adobe Animation Is there anyway to bind "Drawing" to a different key or change how it works in general because if there is a way to bound something to another key it would be greatly appreciated if you inform me

[Preran]

Thank you for the detailed info. You have done everything possible at your end, we will do our best to help. Please send me your Adobe ID (email ID associated with your subscription), location, and phone number. We will get in touch with you for investigation.

Thanks,

Preran

[Sean Hatz]

To be honest I don't really want to be a bother mainly because I was trying it out over the trial version but im just gonna pass on getting it for now, because frankly, I think it is my tablet currently so Im just gonna get a new tablet in the future and maybe that will fix it.