lost autosaves from random crashes

New Here ,
Jul 02, 2021 Jul 02, 2021

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I was animating on adobe animate(An) but suddenly my An just crashed and then closed then I opened it up again and gave me the option to recover my work which I agreed to however when it loaded up only one of the two files I was using was recovered. then I tried looking for my autosaves to find the other one but I couldn't find one autosave for the work I did for 3hr .which is confusing because I set my autosave to every 10 mins. I don't know if I'm looking in the wrong place but how can I recover this work, as I believe it shouldn't be lost.

 

 

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Adobe Community Professional ,
Jul 03, 2021 Jul 03, 2021

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open AutoRecoverFilenames.txt** and see if there was a saved file and, if so, check the folder location listed

 

**

win: C:\Users\<username>\AppData\Local\Adobe\<animate version>\en_US\Configuration

 

mac: Users/<username>/Application Support/Adobe/<animate/flash version>/en_US/Configuration/

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