Media encoder 15.4

Community Beginner ,
Aug 16, 2021 Aug 16, 2021

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If you try to export Video/Media with Animate, the latest version of Media encoder will not work.
Install version 15.2 instead and hope for a new update soon. A big waste of time.


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Adobe Community Professional ,
Aug 17, 2021 Aug 17, 2021

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works fine for me (an 21.0.8 and ame 15.4.1)

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Community Beginner ,
Aug 17, 2021 Aug 17, 2021

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  1. The latest/most current version of Adobe Animate is the June 2021 release (version 21.0.7). 
    How coud you possibly test on version 21.0.8

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Adobe Community Professional ,
Aug 17, 2021 Aug 17, 2021

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kglad_0-1629221269114.png

 

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Community Beginner ,
Aug 17, 2021 Aug 17, 2021

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Hi

Thanks for your time. I just received a notification from Adobe.

It’s now available in my Creative Cloud with other updates.
Maybe it’s a territory update problem.

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Adobe Community Professional ,
Aug 17, 2021 Aug 17, 2021

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it's not a problem.  adobe rolls out updates to users on a schedule that i've not been about to devine.  eg, it's not unusual for me to wait over 1 week after others receive updates.

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Community Beginner ,
Aug 17, 2021 Aug 17, 2021

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Hi 

Thanks again for your help

Regards, 

Stephan

 

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Adobe Community Professional ,
Aug 17, 2021 Aug 17, 2021

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you're welcome.

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Adobe Employee ,
Sep 15, 2021 Sep 15, 2021

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Hi @stéphanl14799681 

This issue has been addressed in the latest Animate update -21.0.9 released today. Please update your copy of Animate & Media Encoder to the latest using Creative Cloud Desktop application to avail the fix.

Thanks, Sukhesh.

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Adobe Community Professional ,
Sep 15, 2021 Sep 15, 2021

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LATEST

note: adobe updates get rolled-out to users at different times over a period of several days.  if you don't see an update in your cc app, wait.  it will appear within a few days.

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