.mp4 file not animating video file

[nancyw51428426]

Using Adobe Animate verison 22.0.2

It plays well in Animate when I test it, but when I exported my animate file as a video, H264, animation does not play.  Any ideas would be welcome!

Nancy

[kglad]

you should animate on the main timeline, or use graphic symbols on the main timeline (not movieclips).

[nancyw51428426]

Thanks, but I'm still confused as to why when I test the movie or used the play button it animates fine. 

[nancyw51428426]

My .mp4 files are opening in quicktime. Could this be the wrong player?

[nancyw51428426]

When I play the files or test the files in adobe animate they play as a .swf but when I export them as a .mp4 the animations don't play. (?)

[Nick Gioia]

Export first as a .mov file then take it into media encoder and then export it as a MP4 !

[nancyw51428426]

Doesn't work for me when I export as a .mov file.  I get the message "The file isn't compatible with Quicktime player".  

[kglad]

@Nick Gioia 

usually gives good advice, but on this one i have my doubts after testing.  i still think you need a graphic with enough frames on the main timeline to display the graphic's timeline.

[kglad]

@Nick Gioia 

i don't see any difference between exporting to an mp4 and exporting to a mov and then converting to mp4 in ame.

if you have a movieclilp, it fails both ways.  if you have a graphic, it works both ways.

do you see any difference?

[nancyw51428426]

I think I've go it. Thanks all!

[nancyw51428426]

My timeline had to be the same length as the movieclip. Once I adjusted this on the main timeline it worked.

Thanks again all!

[kglad]

you're welcome.

post the solution or mark the correct answer, if there is one so others can benefit.

[_keyframer]

Use Graphic symbols and make sure your main timeline has enough frames to accomodate the nested animations inside your Graphic symbol(s).