Music

[laurah69435601]

Good day. I am working on some school projects for Adobe Animate CC, which has to be in an HTML5 Canvas. The final product has to be sent as an HTML e-mail file. However, when I test my project in a browser (Chromo and Internet Explorer) in Animate it plays fine. However, when I send it to my e-mail and I try to download it from there, I'm unable to hear anything. Does anybody know how to fix this problem? Thanks in advance!

[Joseph Labrecque]

The capabilities of various email clients in terms of what sort of stuff is supported will vary wildly. You are best off sticking tio the basics when it comes to email, or link off from email preview to a web URL hosting the full content.

[laurah69435601]

Can you explain to me how to link off from email previow to a web URL hosting the full content? THANK YOU

[Joseph Labrecque]

You could take a screen capture of the content for use in email, or even just use a normal link. Then just link to the resource URL from the email.

[laurah69435601]

Got it! Thank you!

[kglad]

i think you're going to run into security issues trying to play an email sound.

[laurah69435601]

Is there anything else I could do. They explained to me that files are not changed when they are atached to an e-mail. They should still play. I need help! THANKS in advanced!

[kglad]

you could open your browser's developer tools and confirm a security issue.

[laurah69435601]

I did, and this is what it showed me

Failed to load resource: net::ERR_FILE_NOT_FOUND

createjs-2015.11.26.min.js:17 [Deprecation] Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user's experience. For more help, check https://xhr.spec.whatwg.org/.

c._isFileXHRSupported @ createjs-2015.11.26.min.js:17

createjs-2015.11.26.min.js:17 Access to XMLHttpRequest at 'file:///C:/Users/laura.hernandez/Downloads/WebAudioPluginTest.fail' from origin 'null' has been blocked by CORS policy: Cross origin requests are only supported for protocol schemes: http, data, chrome, chrome-extension, https.

c._isFileXHRSupported @ createjs-2015.11.26.min.js:17

sounds/RainingTacosParryGrippBooneBum1.mp3:1 Failed to load resource: net::ERR_FILE_NOT_FOUND

[kglad]

are you attaching something to your email?

are you embedding something in your email?

[laurah69435601]

I saved my Adobe Animate HTML5 Canvas project on my laptop, then sent it as an e-mail attachment.

[kglad]

where's the sound file?

[laurah69435601]

I inserted the music on a layer in adobe animate, so when I test my project in animate or test it from animate on a broswer it plays just fine. When I send it to myself as an e-mail attachment and I open it on another computer or even my laptop from my e-mail theres no sound.

[kglad]

when you publish your sound file is exported.  then it's loaded using javascript.  you need to fix your paths and attach your sound file too.

[laurah69435601]

its my first class using Animate so I am very new to this. Will you explain how to fix the paths?

[kglad]

you need to send the audio file, ask the recipients to download it to the same directory as your html and fix the path in you publish settings or upload it to a file server and use that url in your html. 

[laurah69435601]

Who do I send the audio file to? or is that all done in JavaScript? As for the other option, do I have to pay for a file server in order to use that as my url?

[kglad]

you would send the file to your email recipients or use a file server, free or not.

[laurah69435601]

I will look for some file servers, thank you!

[laurah69435601]

I used a file server and still no sound ;(

[kglad]

you need to change the path in your publish settings or edit your html's lib.properties.manifest

[laurah69435601]

How do I change the path? Can I send you a screenshot of the publish settings?  I truly don’t know how to do either of the options you mention. 😕

[kglad]

[laurah69435601]

Yes, my folder says “sounds/” as well but when I click it nothing comes up, like I don’t have an option.

[laurah69435601]

1. HTML1300: Navigation occurred.TacosFinal3_HTML5%20Canvas%20(1).html (1,1)
2. SCRIPT1004: SCRIPT1004: Expected ';'TacosFinal3_HTML5%20Canvas%20(1).html (1872,6)
3. SCRIPT7016: SCRIPT7016: Use of XMLHttpRequest with the synchronous flag set to true is deprecated due to its impact on user-perceived site performance.

That's what it shows me on the conosole after I typed absolute next to the sound folder