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my audio wont import

Community Beginner ,
Aug 19, 2021 Aug 19, 2021

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this happens when i add audiio, do you know why?

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Community Expert ,
Aug 20, 2021 Aug 20, 2021

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use supproted file formats, bitrates etc, How to use sound in Adobe Animate

 

in particular: 

 

However, mp3 sound data is compressed and smaller than WAV or AIFF sound data. Generally, when using WAV or AIFF files, it's best to use 16-22 kHz mono sounds (stereo uses twice as much data as mono), but Animate can import either 8- or 16-bit sounds at sample rates of 11, 22, or 44 kHz

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Adobe Employee ,
Sep 15, 2021 Sep 15, 2021

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Hi @Cytask 

This was a known issue & has been addressed in the latest Animate update - 21.0.9 released today. Please update your copy of Animate to the latest using Creative Cloud Desktop application to avail the fix.

Thanks, Sukhesh.

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Community Expert ,
Sep 15, 2021 Sep 15, 2021

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note: adobe updates get rolled-out to users at different times over a period of several days.  if you don't see an update in your cc app, wait.  it will appear within a few days.

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