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My iMac can not open an Adobe Animate

Sanya5C40
New Here ,
Aug 17, 2021 Aug 17, 2021

It has an error when on an application.

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kglad Community Expert
Community Expert ,
Aug 18, 2021 Aug 18, 2021

what error you see when opening animate (or do you mean after animate is open and you try to then open a project you see an error).

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Sanya5C40
New Here ,
Aug 18, 2021 Aug 18, 2021
In Response To kglad
It quit unexpectedly.[cid:952B5AF5-367F-4266-8509-28CF6DC90243-L0-001][cid:FB10F38B-F570-4F83-81DC-961C15E40CF9]
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Nick Gioia Community Expert
Community Expert ,
Aug 18, 2021 Aug 18, 2021

 try and install and reinstall. Make sure you have the latest version.

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Sanya5C40
New Here ,
Aug 18, 2021 Aug 18, 2021
In Response To Nick Gioia
It did it 2 times.
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kglad Community Expert
Community Expert ,
Aug 18, 2021 Aug 18, 2021
In Response To Sanya5C40

those are not adobe error messages.  what's your os version?

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Sanya5C40
New Here ,
Aug 18, 2021 Aug 18, 2021
In Response To kglad
macOS Big Sur Version 11.5.2
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kglad Community Expert
Community Expert ,
Aug 18, 2021 Aug 18, 2021
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In Response To Sanya5C40

insert a screenshot of the error message and explain what you did  to trigger the message 

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