one or more files were not imported because there were problems reading them

Community Beginner ,
Mar 15, 2011 Mar 15, 2011

Copy link to clipboard

Copied

I am using Flash CS4 and Flash CS5.  I bought some music from Amazon MP3 that I want to use in my Flash animation and I keep getting this error upon import:  one or more files were not imported because there were problems reading them

What does that mean?

TOPICS
Import and export , Product issue

Views

48.1K

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

LEGEND , Mar 16, 2011 Mar 16, 2011
I'm guessing that these are mp3 audio files. They may have  been sampled at a rate that Flash doesn't like or it may mean that the file format is one that Flash doesn't like. I've seen this a lot and my solution is to open the offending file in a sound editor, check the sampling rate, change it, if necessary, and then resave the file. It will usually import after that exercise.

Likes

Translate

Translate
LEGEND ,
Mar 16, 2011 Mar 16, 2011

Copy link to clipboard

Copied

I'm guessing that these are mp3 audio files. They may have  been sampled at a rate that Flash doesn't like or it may mean that the file format is one that Flash doesn't like. I've seen this a lot and my solution is to open the offending file in a sound editor, check the sampling rate, change it, if necessary, and then resave the file. It will usually import after that exercise.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 24, 2011 Mar 24, 2011

Copy link to clipboard

Copied

Rob,

That did the trick -  thank you - thank you - thank you!  - You were dead on correct!  I took it into Soundbooth and that fixed it....

Andrew

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jul 09, 2012 Jul 09, 2012

Copy link to clipboard

Copied

So, we have to recompress it, or just change something in metadata/etc?

Here is the last setting I used:

lame -q 0 -V 8 -b 32 -B 128 -m s --vbr-old sample.wav sample.mp3

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 10, 2012 Jul 10, 2012

Copy link to clipboard

Copied

Hi Steve,

You simply have to resave the mp3 file by altering the sampling and bit rates. Depending on the software you are using for resampling the problematic audio files, you will have different sampling rates such as 44100, 48000, 32000, 22050, 11025, 8000 and bit-rate variants such as 128, 64, 32, and so on up to 448. The more you compress a sound and the lower the sampling rate, the smaller the size and the lower the quality. And, I would suggest that you should experiment a little to find the optimal balance between sound quality and file size. See this Help File for more about Using and Exporting Sounds in Flash Professional CS6. If you are using Adobe SoundBooth, then a peek in to this forum thread might help you alter Sampling Rates of your MP3 files.

Regards,

Suhas Yogin

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jul 10, 2012 Jul 10, 2012

Copy link to clipboard

Copied

Ok, I figured out what was wrong. It was resampling the file to 32kHz.

These settings work:

lame -q 0 -V 8 -b 32 -B 320 --resample 44.1 -m j sample.wav sample.mp3

This produces a file that not only works with Flash's import, but is very small in size (28kb VBR vs 118kb CBR) and retains all high-end crisp.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 29, 2016 Mar 29, 2016

Copy link to clipboard

Copied

Sorry to resurrect this dead thread, but I'm having the same issue. How would you go about modifying the kHz? I'm new, and I don't have Soundbooth. I remember someone mentioning changing the frequency or something on Encoder, but I can't seem to save my file as a purely audio one. The other issue I have is that I don't... exactly know what I should be doing.

I feel like I am supposed to just re-save the file. However, I did this exact thing and it still didn't work. I'm at the end of my rope. I guess I'll just keep looking around for a solution, even though Adobe has horrible tech-support.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Mar 30, 2016 Mar 30, 2016

Copy link to clipboard

Copied

You don't say what the current specs are for your sound file(s). You should be able to use any sound application. Depending on the application that you choose, you can, usually, open the sound file that you want to change, then select Save As... in the File menu. This will bring up a window that lets you select the Flle Format, and the Sample Type that you want the new file to have. Save the file to a new location and/or a new name. And you're done.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 30, 2016 Mar 30, 2016

Copy link to clipboard

Copied

I used iTunes and spent multiple hours working on what I should do. In the end I saved my file as a .aiff and it worked. Case closed.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Mar 30, 2016 Mar 30, 2016

Copy link to clipboard

Copied

Glad you got it sorted out.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 06, 2021 Sep 06, 2021

Copy link to clipboard

Copied

I apologize for opening up this old thread, but I saved my audio file as an .aiff using Audacity and it still did not work when I attempted to import it into Animate.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Sep 15, 2021 Sep 15, 2021

Copy link to clipboard

Copied

LATEST

@DemetriAnimates 

This was a known issue and has been addressed in the latest Animate update - 21.0.9 released today. Please update your copy of Animate to the latest using Creative Cloud Desktop application to avail the fix. Thanks, Sukhesh.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 05, 2017 Jan 05, 2017

Copy link to clipboard

Copied

how can you open a sound editor?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Jan 05, 2017 Jan 05, 2017

Copy link to clipboard

Copied

If you right-click on a sound file you can choose Open With, and that will give you a list of the applications that can edit the file.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines