Out-of-band Licenses

[community_help]

This question was posted in response to the following article: http://help.adobe.com/en_US/as3/dev/WS5262178513756206-78d23af81315fed2b54-8000.html

[Martin_Intermedia]

I've been trying to get an AIR osmf offline player to play a drm signed file (which online works). I managed to save the voucher to a file in the hard drive, but when i try to play the video without an internet connection, and use the saved voucher using storevoucher method, i get an error message: ReferenceError: Error #1069: Property storeVoucher not found on flash.net.drm.DRMManager and there is no default value.

AIR version 3.5.0.1060

http://forums.adobe.com/message/5015855#5015855

[jrunrandy]

Are you running it with file://// or http:// ? Flash Player has different sandboxing when you use the file protocol.

Let me know if that doesn't work and I'll drag in someone who knows what they're taking about. 🙂

Regards,

Randy Nielsen

Senior Content and Community Manager

Adobe

[Martin_Intermedia]

Randy, I'm working with offline content, I got the video file stored locally, the same fot the token bytes (in a file). I'm not getting a security error, it looks like that "DRMManager" class has no "storeVoucher" method defined, even though the documentation states it does since AIR 3.0.

Thanks for the quick response!

Martin

[jrunrandy]

Hi Martin,

One more stab and then I'll e-mail some people:

The error says  "Error #1069: Property...." so I'm wondering if your code might have it as a property, not a method. I know it's a long shot, but can you check?

Also, I checked the source code and the storeVoucher method is there.

Let me know how it goes.

-randy

[Martin_Intermedia]

Randy, I believe it is a method, but the error claims it is a property.. Also as you say the documentation shows it is a property. I got the stack for you:

ReferenceError: Error #1069: Property storeVoucher not found on flash.net.drm.DRMManager and there is no default value.

    at Main/loadVoucher()

    at Main/drmManagerStart()

    at Main()

this is the line which makes the whole thing explode:

DRMManager.getDRMManager().storeVoucher(data);

data is a bytearray containing the voucher loaded from a file.

I hope this helps narrow down the issue

Thanks!

Martin

[jrunrandy]

OK. I'll e-mail some people and ask them to look at this thread. Meanwhile, a few suggestions, although you've probably been through all this:

* I looked at Using the DRMManager class and it talked about Voucher management.

* Pre-loading vouchers for offline playback seemed to have some good info, too

HTH,

-Randy

[Martin_Intermedia]

Randy got any news on this one?

Thanks!

[jrunrandy]

Hi Martin,

I asked someone to look at this thread and will ping him again.

Meanwhile, would it be possible for you to post the relevant code snippets?

Regards,

-Randy

[jrunrandy]

Hi Martin,

Here is what the developer said:

"storeVoucher is a newer API (starting AIR 3.0 I think) so maybe when he compiled his swf he targeted an older AIR version. " I think that this means you should

• Ensure your xmlns is set to http://ns.adobe.com/air/application/3.0 or higher (since you're using SDK 3.5, I recommend setting it to 3.5.

• Maybe check to see if you're specifying swf-version in your compile. It should be set to 13 or higher (18 for AIR 3.5)

HTH,

-Randy

[Martin_Intermedia]

Randy, swf-version solved the issue! thanks!

But I'm now having problems with the saved voucher... Should a voucher saved in the fylesystem, and then loaded in a bytearray and stored using storevoucher work offline?

Perhaps i misunderstood the whole concept of storevoucher..

Thanks!