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Panorama animate on smartphone

New Here ,
May 03, 2020 May 03, 2020

Does someone know if it is possibele to view a panaorama, created with Animate, on a smartphone?

I have no troubles viewing on tablet or cpu

 

Thanks Emiel

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Community Expert ,
May 03, 2020 May 03, 2020

yes, it's doable. 

 

what problem are you having?

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New Here ,
May 04, 2020 May 04, 2020

Thanks for replying kglad ...

 

This is the URL

http://cartoonkantoor.nl/Panoramautrecht/

My problem is a white screen on my iPhone. First i had a problem with desktops also, but after rearranging the folders on the server this problem was solved. My Ipad also showes the content, but the iPhone shows a only a white screen. I attach a screenshot of the folderstructure and the contents (which always is a bit abacadabra for me). Thanks for taking the trouble

 

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Community Expert ,
May 04, 2020 May 04, 2020

it works on my iphone 8+ but there are performance problems that look like they cause the page to crash.

 

i checked your js coding and it looks terrible, as if it were created by some automated process, though that could be adobe coding.

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New Here ,
May 05, 2020 May 05, 2020

Thank you for checking,

I now saw the thing working on an iPhone 11. My iPhone 8 still gives only white.

I must say that I know nothing about js coding. The js code I used is generated while publishing from animate and the only thing I did was uploading in the right folder. Can you tell me wat you mean by 'performance problems'? And perhaps how to prevent them. Or are these performance problems caused by the js code? Thanks again.

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Community Expert ,
May 05, 2020 May 05, 2020

by performance problem i mean, when i scroll left or right on my pc the panorama moves moves stutteringly.  (when i scroll on my iphone it moves very smoothly though it crashes the web page in safari. i'll check other browsers.

 

p.s. did you use animate's code wizard?

 

addendum:  i tested on iphone using safari (crash and error message), chrome (crash and error message) and edge (no crash error message, but the page repeatedly went white and then reloaded).

 

also, further investigating your code it looks like you're using the animate VR panarama template which is in beta.  let adobe know it's has bugs, https://www.adobe.com/products/wishform.html

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New Here ,
May 05, 2020 May 05, 2020

Thank You again for checking. Yes I used the Vr panorama template and I generated the Javascript by publishing. (is that the same as the code wizard?)

I will let Adobe know ...Schermafbeelding 2020-05-05 om 20.31.55.png

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Community Expert ,
May 05, 2020 May 05, 2020

no, it's not the code wizard but the code is generated automatically.  ie, coding problems aren't because of something you've done.

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New Here ,
May 06, 2020 May 06, 2020
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There  must be something I have done to damage my project. I did a test with a 'new clean panorama'. And that works. Also on my iPhone 8. And more smooth on my cpu.  So I am going to start fresh again and make my artwork as uncomplicated as possible. Thanks for helping me out!

 

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