Poor JPEG image quality when Export Image in Animate CC 2018

Community Beginner ,
Feb 28, 2018 Feb 28, 2018

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When I create animated banner ads I have to include a JPEG image as a backup in case the animation doesn't load. The easiest way for me to do this is to select a frame and export to image, however the image quality looks terrible, even if I select Maximum at 100% with Art Optimized.

Any suggestions on how I can improve the image quality?

(I export as JPG since I have a photo in the image. I tried PNG, but it doesn't look any better.)

Also, sometimes when I select "Export Image"  the playhead shifts a few frames when the Export Image window opens. Very odd.

Thanks

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Adobe Employee ,
Mar 01, 2018 Mar 01, 2018

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Not the exact answer to your question, but have you followed the process mentioned in this doc?

Placing artwork into Animate CC

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New Here ,
Jan 04, 2022 Jan 04, 2022

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I am also having this issue. Have you found a resolve? 

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New Here ,
Jan 20, 2022 Jan 20, 2022

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I just figured out how to fix the issues.

 

For any vector based art make sure you are using a SVG file. 

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