"An error occurred opening file" Can someone help?

New Here ,
May 07, 2021 May 07, 2021

Copy link to clipboard

Copied

I tried opening a file I was working on just yesterday and I recieved the message "An error occurred opening file" followed by my file location. The file itself still says that it has 1961 KB so all the data is still there, I don't understand why it won't open.

Animate is up to date, all my apps are, I just made sure of that.

 

Could someone from the adobe support team take a look at the file for me? Or if anyone in the community knows a current day solution to this (not something from 2017) that would be awesome, thank you. 

TOPICS
Error , How to , Product issue

Views

142

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Mentor ,
May 08, 2021 May 08, 2021

Copy link to clipboard

Copied

LATEST

A timeless solution that never gets old is to use the last backup copy of your file (which you have organised yourself to prevent serious data loss).

 

Nick - Character Designer and Animator, Flash user since 1998
Member of the Flanimate Powertools Team - extensions for character animation

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines