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scene randomly won't export

New Here ,
Oct 18, 2022 Oct 18, 2022

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Hi, I'm trying to export a scene as an H.264, however right at the start it cancells the export. I don't get a error code or anything, apart from one time. It said, that a "acceleration value over 100 or under 0" can't be exported. Does anybody know what this value is and how to change it? I'm working on a iMac btw. Thank you.

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Error , Import and export

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Community Expert ,
Oct 18, 2022 Oct 18, 2022

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Hi.

 

What version of Animate are you using?

 

Try updating to the latest version if you haven't already.

 

If that's not the case, can you provide some screenshots or a video?

 

Regards,

JC

 

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New Here ,
Oct 18, 2022 Oct 18, 2022

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I'm using the latest version 22.0.8.

Otherwise I'm completly lost, because i cannot get an error feedback, so all that shows up is the message, that the export has been cancelled. (Sorry, my settings are in German, but it doesn't say anything else). Maybe it has something to do with the Tweens (because of the acceleration)?

Thannk you already.

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Community Expert ,
Oct 18, 2022 Oct 18, 2022

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that just says "export aborted".

 

how many frames are on your main timeline?

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New Here ,
Oct 18, 2022 Oct 18, 2022

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Just in this scene there are 1195 frames.

But the weird part is, that it aborts the export right away, not like half way through.

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Community Expert ,
Oct 18, 2022 Oct 18, 2022

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how many frames total are on your main timellne?  are there more than 16,000?

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New Here ,
Oct 18, 2022 Oct 18, 2022

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No not even close, about 5000

 

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Community Expert ,
Oct 18, 2022 Oct 18, 2022

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close and reopen animate

save your fla to a new folder

retry exporting

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New Here ,
Oct 18, 2022 Oct 18, 2022

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unfortunately nothing changed

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Community Expert ,
Oct 18, 2022 Oct 18, 2022

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restart your computer and retry.

 

if that fails, upload your fla and post a link and indicate the scene you're trying to export.

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New Here ,
Oct 18, 2022 Oct 18, 2022

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Restarting did nothing, i think there is a problem within the animation. Maybe you can find something.

I'm trying to export scene 3, and I uploaded it to a Onedrive if that works( https://bldsg-my.sharepoint.com/personal/lars_heeb_kantiwil_ch/_layouts/15/onedrive.aspx?id=%2Fperso... )

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New Here ,
Oct 18, 2022 Oct 18, 2022

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Thank you btw

 

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Community Expert ,
Oct 18, 2022 Oct 18, 2022

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your link's not working for me.  it's asking me to sign in to my microsoft account, which makes no sense in this context because you should be using a public link to a public file.

 

you should

 

open one drive

right click your fla

click share

click get a link

copy

 

then paste back here

 

kglad_0-1666094209573.png

 

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New Here ,
Oct 18, 2022 Oct 18, 2022

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New Here ,
Oct 18, 2022 Oct 18, 2022

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Community Expert ,
Oct 18, 2022 Oct 18, 2022

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it downloaded no problem, but getting to open in animate triggered problems:


<30688> <Assert> <0> Debug Assert failed!
Expression: glerror
GL_OUT_OF_MEMORY - ..\..\..\..\ext\adobe\VectorSculptingLib\PuppetWarpV4\source\raster_deform\RasterDeformer.cpp:882
Process: Animate.exe
Process ID: 11716
Thread ID: 30688
Thread Name: main
File: ..\..\..\..\ext\adobe\VectorSculptingLib\PuppetWarpV4\source\raster_deform\RasterDeformer.cpp
Line: 173
Function: `anonymous-namespace'::_check_gl_error
Last Error: 0
Assert Dialog Show:false
Callstack:
??? <5385302144>
??? <5385298818>
??? <5385182618>
??? <5385215820>
??? <5384916385>
??? <5382212576>
??? <5387796353>
??? <5387859871>
??? <5386234203>
??? <5386227851>
??? <5373397519>
??? <5373301920>
??? <5373299642>
??? <5373312251>
??? <5373282081>
??? <12619537>
??? <12619168>
??? <39938392>
??? <6443211257>
??? <39919212>
??? <39943651>
??? <37751206>
??? <5373402234>
??? <39918577>
??? <140728235386968>
??? <140728235386094>
??? <140727222165928>
??? <140727222417626>
??? <140727222871343>
??? <140727222416962>
??? <140727222451851>
??? <140728235386968>
??? <140728235385497>
??? <12620966>
??? <12621300>
??? <5373645516>
??? <5399456002>
??? <140728218447924>
??? <140728238614177>

 

a second try after closing other open animate files caused animate to freeze for while then return to the animate start up view.

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Community Expert ,
Oct 18, 2022 Oct 18, 2022

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i'm inspecting your fla now.  what's all this puppetshape stuff?

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New Here ,
Oct 18, 2022 Oct 18, 2022

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I'm not sure what you mean, do u mean the bonetool? (Sorry I'm new to Animate)

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Community Expert ,
Oct 18, 2022 Oct 18, 2022

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click on your link

download that file

can you open that in animate?

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New Here ,
Oct 18, 2022 Oct 18, 2022

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Yes, i mean it takes a while, but there are no problems with it

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Community Expert ,
Oct 18, 2022 Oct 18, 2022

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i can't open it.

 

i have 32 gb of ram, but that's getting 80+% used at points when trying to load.  how much ram do you have?

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New Here ,
Oct 18, 2022 Oct 18, 2022

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it has 16 gb of ram

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Community Expert ,
Oct 18, 2022 Oct 18, 2022

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are you sure you downloaded and opened the downloaded file, and NOT the file that you uploaded?

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New Here ,
Oct 18, 2022 Oct 18, 2022

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I tried it again, this time it also used up al the ram, but still was able to open it.

 

Thank you for your help anyway, I might try to export that scene as a png-sequence, and see if that works

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Community Expert ,
Oct 18, 2022 Oct 18, 2022

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sorry, i couldn't help more.  good luck!

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