Sound function when I try movie but when I publish it doesn't work

[ingrids84145697]

Hi, I have an issue exporting sound to my html5 canvas project... when I try the movie ( ctrl + intro) I can hear the music that I put to my project but when I publish it, the music doesn't seem to be there.

How can I solve the problem?

Thanks

[kglad]

how/where are you testing your published html?

[ankushr40215001 · Accepted solution]

Hey there,

Please follow the solution mentioned in this thread - Exporting flash file as .mov but audio is removed which seems to be worked for many other users facing the problem with audio not being exported properly.

Let us know if you still face issue so we can dog deeper into this.

Thanks!

Ankush