text converted into symbol appears differently on another computer/phone

[bernadett_h]

Hello,

I've created a html5 banner, converted the texts into symbols but it is appearing differently on the client's computer.

Why is that?

Even on my phone it runs perfectly, so I'm assuming it couldn't be a font installation issue.

Thanks for any ideas.

[JoãoCésar · Accepted solution]

Hi.

If you're using dynamic text fields, you cannot rely on the user having the font you're using installed on the his or her device.

There are three solutions:

- Use static text fields because they're exported as raw vector shapes or bitmaps depending on your settings.

- Use web fonts:

Using Adobe Fonts in Animate

- Manually apply the @font-face CSS media rule:
@font-face - CSS: Cascading Style Sheets | MDN

Regards,

JC

[bernadett_h]

Thank you!

[JoãoCésar]

You're welcome!