• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Too many auto-recovery files

Explorer ,
Jan 26, 2023 Jan 26, 2023

Copy link to clipboard

Copied

Hello,

My animate files keep sending themselves to the adobe cloud, then the auto-recovery can't find it and creates a new file. Now I get a new file whenever I save or it saves itself. I've looked for settings in both Animate and Adobe file manager but can't find anything. Thanks for any help. 

Views

361

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 26, 2023 Jan 26, 2023

Copy link to clipboard

Copied

open AutoRecoverFilenames.txt* and check the file location.

 

 

*

win: C:\Users\<username>\AppData\Local\Adobe\<animate version>\en_US\Configuration

 

mac: Users/<username>/Application Support/Adobe/<animate/flash version>/en_US/Configuration/

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jan 26, 2023 Jan 26, 2023

Copy link to clipboard

Copied


@kglad wrote:

open AutoRecoverFilenames.txt* and check the file location.

 

 

*

win: C:\Users\<username>\AppData\Local\Adobe\<animate version>\en_US\Configuration

 

mac: Users/<username>/Application Support/Adobe/<animate/flash version>/en_US/Configuration/


I don't have any files or folders with "autorecover" or "application support" in the title.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 26, 2023 Jan 26, 2023

Copy link to clipboard

Copied

what's your os?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jan 26, 2023 Jan 26, 2023

Copy link to clipboard

Copied

Monterey 12.4

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 26, 2023 Jan 26, 2023

Copy link to clipboard

Copied

copy and paste here a screenshot of your 

 

Users/<your username>/Application Support/Adobe/<animate/flash version>/en_US/Configuration/

 

folder

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jan 26, 2023 Jan 26, 2023

Copy link to clipboard

Copied

Is that on my hard drive somewhere? Cause I can't find it if it is. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 26, 2023 Jan 26, 2023

Copy link to clipboard

Copied

my error.  that doesn't apply to macs.

 

the recovery file (if it exists) is in the folder where you saved your fla. if you didn't save the fla it's in a temp folder.

 

ie, don't save your fla to the cloud.  save locally.  when you want to sync, copy the fla to your sync folder.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jan 26, 2023 Jan 26, 2023

Copy link to clipboard

Copied

I'm not intentionally saving it to the cloud. It sends itself there. So when I go to save (or Animate goes to auto-save), the file is missing and another one is created. Here is a screenshot of the duplicated files after just a few hours of work.Screen Shot 2023-01-26 at 9.17.59 PM.png

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 27, 2023 Jan 27, 2023

Copy link to clipboard

Copied

@TreeBuffalo 


uninstall animate including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

 

restart your computer

 

reinstall animate

 

test by saving to a local directory and checking your cloud files.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 27, 2023 Jan 27, 2023

Copy link to clipboard

Copied

LATEST

Also, upgrade your, Mac, to 12.6.2 Monterey

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines