Transitions Jumble When Exporting

[Events5EFB]

Hello, 

Any help would be amazing. Adobe support ignored me for a week and a half then told me they didn't know what was wrong. 

When I export the video from animate, the transitions jumble. What I mean by this is that timings become delayed/off, things flash back into frame after disappearing, and sometimes after flashing back in they stay. When played inside animate/the file, all the transitions are fine & Adobe support said it was the same for them. They suggested pasting the layers into a new file, which I have, and it does not solve the issue. 

I have pasted a picture of the settings below. Please keep in mind I am VERY new to this program. 

 

[kglad]

support used your fla and could not duplicate the problem?

[Events5EFB]

They said when they exported from the fla file that they ran into the same issue, but it was "fixed" once they pasted the layers into a new file. I tried this and it did not work. 

[kglad]

create a new directory.

create a new fla and save to that directory.

then copy/paste the layers from the problematic fla to the new fla and test.

[Events5EFB]

What is a directory? I tried the creating a new file. 

[kglad]

a folder on your desktop.

[Events5EFB]

Sadly, this did not fix the issue. Just tried it out. 

[kglad]

what if you test your swf?

[Events5EFB]

Apologies, but what does that mean?

[kglad]

click control > test > etc

[n. tilcheff]

If all looks OK in the program and your goal is to get your video out and move on with life, you can try to export a PNG sequence and render that into MP4 in a video application.

Details here: https://community.adobe.com/t5/animate-discussions/export-issue-stops-mid-export/m-p/10424361#M19273...

Since you are a beginner and know very little about what you are doing, finding the causes of the issue will be difficult. Animate is riddled with hundreds of bugs.

[Events5EFB]

I read through that link you provided and am a tad confused. Are you using Media encoder or premier to stitch the images together?

[n. tilcheff]

Premiere,  but any video editing program will do.