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Tutorial startup box stuck off screen

New Here ,
Oct 21, 2021 Oct 21, 2021

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Hi, I'm on an iMac running iOS 10.13.

I installed Animate but when it launches the application window is stuck off screen. I can't access the link or button to get rid of the 'Hand-on tutorials' box which I think is blocking the ability to move/maximize the application window. Using a mouse I cannot click green 'maximize' circle to maximize window to screen or move the window at all. Any ideas on how to resolve this? Thanks

 

Screen Shot 2021-10-22 at 2.04.19 pm.png

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Community Expert ,
Oct 22, 2021 Oct 22, 2021

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you need an older version of animate or update your os, Adobe Animate system requirements

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New Here ,
Oct 24, 2021 Oct 24, 2021

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Thanks @kglad but I dont think that is the problem. I was actually running an older version of Animate (20.5) which was working fine for the last couple of months until I created a new Adobe CC account and logged in with that instead. Ever since it's been stuck with the window locked off screen. I'm happy to try downloading an older version like 20.0.3 although I can't find how to do this through Creative Cloud - when I select 'previous versions' my only option is 20.5. Any other ideas? Thanks

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Community Expert ,
Oct 25, 2021 Oct 25, 2021

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why don't you try 20.5?

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