Unable to export video from Animate via Media Encode

[projectspetite]

I made a video with Animate and wanted to export it as a mov. via Media Encoder like I have done before. But for some reason, after I hit export, Encoder does not pop up and nothing happens. Has anyone have come across similar issues and has a solution?

I use a Mac and I have tried to uninstall both Animate and Media Encoder. Both softwares are up-to-date. I tested out the same file on a different Mac and it works, I haven't changed my settings on this laptop so I am really clueless. 

HELP?

[Joseph Labrecque]

This happens to me sometimes and the solution I've found it to ensure Media Encoder is open before attemting to export the video from Animate. 

[Mohanaraj]

Hi,

There is an issue with the latest AME 15.4 on Mac we are looking into. In the interim, please install AME 15.2 to get the video export working.

Thanks!

Mohan

[Sukhesh Shenoy]

@projectspetite 

This has been addressed in the latest Animate update - 21.0.9 released today. Please update your copy of Animate & Media Encoder to the latest using Creative Cloud Desktop application to avail the fix.

Thanks, Sukhesh.