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I made a video with Animate and wanted to export it as a mov. via Media Encoder like I have done before. But for some reason, after I hit export, Encoder does not pop up and nothing happens. Has anyone have come across similar issues and has a solution?
I use a Mac and I have tried to uninstall both Animate and Media Encoder. Both softwares are up-to-date. I tested out the same file on a different Mac and it works, I haven't changed my settings on this laptop so I am really clueless.
HELP?
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This happens to me sometimes and the solution I've found it to ensure Media Encoder is open before attemting to export the video from Animate.
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Hi,
There is an issue with the latest AME 15.4 on Mac we are looking into. In the interim, please install AME 15.2 to get the video export working.
Thanks!
Mohan
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This has been addressed in the latest Animate update - 21.0.9 released today. Please update your copy of Animate & Media Encoder to the latest using Creative Cloud Desktop application to avail the fix.
Thanks, Sukhesh.