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Unable to see animate file after exporting .mp4.

New Here ,
Jun 13, 2024 Jun 13, 2024

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Hi team,
I am unable to see animate file after exporting . mp4. It is giving me glitch. This issue has observed by my teammates as well.
Please suggest.


Version of the app: Animate (24.0.3)
Platform and OS version: Windows 10
Basic steps to reproduce the problem: Exporting the .mp4
Expected result and actual result: I have attached published .mp4 after facing this issue

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Community Expert ,
Jun 13, 2024 Jun 13, 2024

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community bugs">

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Community Expert ,
Jun 13, 2024 Jun 13, 2024

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what do you mean?

 

you saved your animate fla and can't see it?

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