Unknown first frame on export to mp

[elishea.n]

Hello community,

I have created a very short animation in Animate.

When exporting the animation to MP4 there is a frame at the beginning that I do not know how to get rid of. It is not in the animation timeline.

I have attached the file.

It would be amazing if someone could give me some guidance on how to remove this.

Many thanks!

[kglad]

create a new fla.

copy all layers, frames 1 to end and paste them into the new fla

test

if the same problem appears, copy frames 2 to end and paste them into the new fla

[elishea.n]

Thanks so much for your reply, sorry for my delay.

I have tried this and now I have a white first frame.

Ideally I'd like the first frame to just be the map.

I have attached a picture of the timeline and the new exported file.

Thanks!

[JoãoCésar]

Hi.

Can you show us your main timeline? What do you have in the first frame?

Regards,

JC

[elishea.n]

Thanks so much for your reply, sorry for my delay.

I have attached a picture of the timeline and the new exported file above.

Thanks!

[kglad]

@elishea.n 

are you using a mac?

[elishea.n]

Yes I am using a mac

[kglad]

there's a bug with animate when exporting mp4's that adds white space before the timeline contents appear.  using a pc, there is not problem so if you can use a pc, do so.

or you could upload your fla to a file server when your project is complete, post a link and one of us will do it for you.