Video components not playing! - URGENT

[davidk33495634]

Hi all,

Be hugely thankful if somebody could help me out on the following issue, with a deadline looming large!

I'm very new to both Adobe Animate and HTML. I've created a bunch of ad units, I've included a video component, linking to a URL, however when I either publish or preview them the video doesn't play. Yet the video seems to be there as I can right click on the ad unit in the browser and click open video in new window and it will play in a new window. Autoplay is clicked in the component parameters, so it's not that, any suggestions please?

Thanks!

[kglad]

open your browser console and check for the error.

[davidk33495634]

Thanks for getting back to me. How do I check for the error within the browser? The video also fails to play on any browser. And I've tried different links, youtube, Vimeo. Still doesn't play, only if I then right click on the ad, open video in new window

[kglad]

open the deveopers console.

[davidk33495634]

[davidk33495634]

Thats a screenshot of what I'm seeing, do you spot anything at all?

[davidk33495634]

Thats the errors

[kglad]

you're not showing enough.

upload your html and js files to a server and post a link so they can be viewed in a browser.

[davidk33495634]

Okay great, will do. Do you recommend a site to use for that?

[davidk33495634]

Just in terms of a free site that I can upload them to so that you can view them?

[kglad · Accepted solution]

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[davidk33495634]

000webhost File Manager

Are they any good for what you need, sorry this really isn't my ballpark. Appreciating the help though!