Video File from my .fla file does not have audio!

[tamalm39111861]

@@Hi guys! I need some help with this. I am a complete noob to Animate (in fact, almost new to flash!)

I created a very basic animation (totally classisc tweens with text fading in and out using alpha). There is audio in the background. It tests perfectly!

I will have to export a video out of it. No other options.

When I did that, I found that no .swf was being generated. It said something about Adobe Media Encoder. I went ahead and installed it. Don't know why,but whwn I installed CC for the first time, AME was not installed automatically.

When I went ahead and exported video, this time it worked. But no audio in the finished video! The animations were perfect, though.

Then Adobe Help pointed out that the document type should be Actionscript rather than HTML 5. So, I did the needful.

But again, the fnished video has no audio. Animations intact.

I have tried both options: Use Media Encoder and not using this, during the export video process-Either way, the end result is the same. No audio.

Hope you guys will help me out with this.

Thanks,

Tamal

Edit 1: Will I have to uninstall Animate and reinstall this, so that AME comes wrapped with it? Will that help?

Edit 2: Request all of you who are helping me out to send all related mails to {address removed by moderator}. Prosenjit is a friend of mine who is more conversant with computers and software than I am. He often helps me out with general issues with different softwares.

Message was edited by: Tamal Mandal

Message was edited by: Tamal Mandal

Message was edited by: Anastasia McCune I removed Prosenjit's email address, as we try to not have people's personal contact info in the public forums. However, he can follow along with the thread in the forums himself, which may result in a more thorough experience anyway since all discussion is centralized.

[Colin Holgate · Accepted solution]

There is a known issue where if you have an Event sound that starts in frame 1 it doesn't end up in the video. You can work around the problem by either having your Event sound start on frame 2, or set the sound to Stream.

[tamalm39111861]

Thanks Colin! That did it.

I tried syncing to stream. That worked, yes. But it resulted in very poor audio quality in the final video.

Starting sound at frame 2 worked like a dream! No loss in audio quality in final video too!!

Thanks a ton, mate!!

[Colin Holgate]

When making something for video you should set the sound to perfect quality. No need for it to be MP3. Go into Publish Settings, select 'swf', and for the two audio entries (stream and event) set it to be Raw, 16 bit stereo, 44.1 kHz. It will be a lot better then.

Also, the stage quality defaults to either medium or high, you could put this line into frame 1's Actions panel:

stage.quality = "best";

and the picture quality should improve.