I am used to set Eraser on the side button on my Wacom Stylus.
Since my older Cintiq 21 doesn't work well anymore with Animate on Mac OS Sierra, I had to switch working on a Cintiq 22HD with the latest Wacom drivers installed, because apparently it's the only working Driver that Animate can work well with on Mac OS Sierra.
Well - not!!! Now the button Erase function is not working! It works only on the Eraser tip of the Wacom Pen, but sincerely - who is ever using this Eraser tip?! Button Eraser works fine on Photoshop and all other software, but not on Animate. I can't believe there are so many problems that are related only to Animate and Wacom!
please fix this, this is not a minor issue!
(iMac 21, OS Sierra, Animate 2018, Wacom driver 6.3.25-2)
Please report your issue to the product team directly using this link Feature Request/Bug Report Form Provide as many details as possible for the team to reproduce your issue.
To be sure, we have seen a steep decline in Wacom related issues with the latest releases. It is possible however that your issue has not been reported thus far.
thanks Preran, I have already submitted this bug report - can you check if you received it? I did not receive yet a confirmation.
I also submitted this bug to Wacom, and they are working on figuring this out. I would appreciate if Animate and Wacom developers could test this also together
Thank you for submitting your request. From what I know, the team collates all information about an issue before it starts investigating it. I know that the team is working very closely with Wacom to address reported issues, and also to ensure that future versions of Animate are supported on the OS.
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Still not solved in 2021. Would love if it worked.