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Why is the paint bucket tool so buggy?

Community Beginner ,
May 20, 2021 May 20, 2021

I select the paint bucket tool, choose a colour, and when I go to colour in my drawing, it paints the wrong colour. The right colour is displayed on the tool bar, but it's the wrong colour on canvas. I reselect the colour and try again, and it does a different colour, still not the right one as displayed on the tool bar. So I then have to click on the coloured area on my canvas, then select the colour on the pallet to finally get the right colour. I never had this problem with Flash. How do I get it to only select the colour I want every time?

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Community Expert ,
May 20, 2021 May 20, 2021

See if the gap setting will help you.

 

Screen Shot 2021-05-20 at 7.03.19 PM.png

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Community Beginner ,
May 25, 2021 May 25, 2021

it's not gaps I'm having problems with, the paint bucket tool is giving the wrong colour.

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Adobe Employee ,
May 25, 2021 May 25, 2021

Hello @davidl48568081 

Can you please share the below details with us.

1. short screen recording of the issue?

2. Operating system details

3. Are you using dual monitors? 

4. Are you using a drawing tablet? If Yes please share the tablet model

 

You can also mail to: abv@adobe.com

 

Thanks!

 

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Community Beginner ,
May 25, 2021 May 25, 2021

I am using dual monitors. Does that cause problems? Is there a way to fix it without giving up a monitor?

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Adobe Employee ,
May 26, 2021 May 26, 2021
LATEST

Are you using a Windows machine? If yes, set a similar display scaling factor across monitors and check if the issue exists.

image001.jpg

If the issue is still present please provide all the above details in my previous reply. This will help us investigate the issue.

 

Thanks!

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