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My drawing tablet works just fine on any other program, but when I enter a new project on adobe animate, it stops functioning. It doesent even move the mouse. Anyone knows how to fix it?
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Hello,
The issue is not reproducible at our end.
Please follow below steps and see if it fixes your issue.
1. Please update your tablet driver. Un-install if there are any other products tablet drivers.
2. Enable "Windows ink" option in your XP-Pen driver
3. Please update to latest version of Animate available in Creative cloud desktop app
If the issue still exist, please let us know
1. XP-Pen tablet model and driver version
2. screen recording of the issue will help us investigate the same.
Thanks,
Arvind B V
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