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Aadobe animate 2020 could not write to the directory

New Here ,
Jun 09, 2020

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When i open the software adobe animate 2020, this window pop out "could not write to the directory C:\Users\Acer\AppData\Local\Adobe\Animate2020\en_US" . Would like to ask anyone facing this issue? It happened after update the software

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Aadobe animate 2020 could not write to the directory

New Here ,
Jun 09, 2020

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When i open the software adobe animate 2020, this window pop out "could not write to the directory C:\Users\Acer\AppData\Local\Adobe\Animate2020\en_US" . Would like to ask anyone facing this issue? It happened after update the software

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Creative Cloud, New user

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140

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Jun 09, 2020 0
Guide ,
Jun 10, 2020

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Hi mate,

 

When Animate is closed, find this folder C:\Users\Acer\AppData\Local\Adobe\  and delete Animate2020 with everything inside.

Then start Animate. It will re-create a clean configuration which will hopefully work fine.

 

- Nick: Character designer and animator, Flash user since 1998
Member of Flanimate Power Tools team - extensions for character animation

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