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Adobe Animate 2020 - Error after updating Software

New Here ,
Jan 09, 2020 Jan 09, 2020

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Dear,

I updated Adobe Animate to version 20.0.1 and later returned to Publish an canvas (animation) (without making any changes), however this animation not working, not seen in the browser and generated errors such as:

 

Uncaught TypeError: createjs.StageGL is not a constructor

Uncaught TypeError: AdobeAn.getcomposition is not a function

Uncaught ReferenceError: AdobeAn is not defined

 

The old canvas does not use "StageGL", only use "Stage"

What is the problem and how do i solve it??

 

Thank!

Best Regards.

 

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ActionScript , Code , Error

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Explorer ,
Jan 23, 2020 Jan 23, 2020

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I have a similar issue. I published the same HTML5 document twice – once using Animate 19.2.1 and once using 20.0.1. The 19.2.1 version works and is displayed as expected. 20.0.1 gives these errors in the console:

 

TypeError: undefined is not a constructor (evaluating 'new createjs.StageGL()')

TypeError: AdobeAn.getComposition is not a function. (In 'AdobeAn.getComposition("A6DE66C3B00F4EA888EDD5CCF3A84A10")', 'AdobeAn.getComposition' is undefined)

 

Would be great to get some pointers as to what might be happening and how to fix it.

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Community Beginner ,
Jan 29, 2020 Jan 29, 2020

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I had a similar issue. Was solved for me by updating the createjs runtime file. Looks like Adobe made an update and the 2020 version uses it.

In the HTML, instead try using 

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LEGEND ,
Jan 29, 2020 Jan 29, 2020

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Or just uncheck Hosted Libraries in the publish settings

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New Here ,
Feb 17, 2020 Feb 17, 2020

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That did it. Huge lifesaver as I'm trying to figure out what went wrong at 12:30 am, so thanks! Always a mystery with Adobe updates.

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Explorer ,
Feb 18, 2020 Feb 18, 2020

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Thanks for the pointer! It worked as far as getting the banners to play goes, but I ran into an URL fetch error with the Google AdWords validator. After finding this I used 
<script src="https://s0.2mdn.net/ads/studio/cached_libs/createjs_2019.11.15_min.js"></script>

instead. Now everything finally works like a charm.

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Community Expert ,
Feb 22, 2020 Feb 22, 2020

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LATEST

update to 20.02.

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