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Adobe Animate 2020 keeps crashing

New Here ,
Jun 16, 2020

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Ever since I updated Adobe Animate, it keeps crashing. I'll open a project and begin working on it, and then all of a sudden it'll freeze and close me out. It keeps doing that and it's getting real frustrating. I tried signing out then signing back in Adobe, which worked for a second, and it just did the exact same thing. Any solutions?? Please and thank you!

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ActionScript, Error, Product issue

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Adobe Animate 2020 keeps crashing

New Here ,
Jun 16, 2020

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Ever since I updated Adobe Animate, it keeps crashing. I'll open a project and begin working on it, and then all of a sudden it'll freeze and close me out. It keeps doing that and it's getting real frustrating. I tried signing out then signing back in Adobe, which worked for a second, and it just did the exact same thing. Any solutions?? Please and thank you!

TOPICS
ActionScript, Error, Product issue

Views

63

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jun 16, 2020 1
Adobe Employee ,
Jun 17, 2020

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Hi,

Would it be possible for you to provide the following details?

1. OS details and Crash Report if you are on Mac

2. Animate Build Number (Animate (Mac) / Help (Win) > About Animate...)

3. Last operation performed just before the application crashed

 

Thanks!

Mohan

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