Highlighted

Adobe Animate: Black Screen and empty dailog box?

New Here ,
Oct 06, 2020

Copy link to clipboard

Copied

So, i was drawing in Adobe Animate, and everything was going fine until...Capture.PNG

Idk how this even happened... how do I fix this?

Adobe Community Professional
Correct answer by kglad | Adobe Community Professional

restart your computer and reopen the fla.

 

if there's still a problem

 

1. test if it's a problem with all fla's including new ones.  if so, reset your preferences: https://helpx.adobe.com/animate/using/set-preferences.html

 

2.  if it's only a problem with the fla you were working on, what do you see when trying to reopen that fla?

TOPICS
Error, Other

Views

44

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Adobe Animate: Black Screen and empty dailog box?

New Here ,
Oct 06, 2020

Copy link to clipboard

Copied

So, i was drawing in Adobe Animate, and everything was going fine until...Capture.PNG

Idk how this even happened... how do I fix this?

Adobe Community Professional
Correct answer by kglad | Adobe Community Professional

restart your computer and reopen the fla.

 

if there's still a problem

 

1. test if it's a problem with all fla's including new ones.  if so, reset your preferences: https://helpx.adobe.com/animate/using/set-preferences.html

 

2.  if it's only a problem with the fla you were working on, what do you see when trying to reopen that fla?

TOPICS
Error, Other

Views

45

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 06, 2020 0
Adobe Community Professional ,
Oct 07, 2020

Copy link to clipboard

Copied

restart your computer and reopen the fla.

 

if there's still a problem

 

1. test if it's a problem with all fla's including new ones.  if so, reset your preferences: https://helpx.adobe.com/animate/using/set-preferences.html

 

2.  if it's only a problem with the fla you were working on, what do you see when trying to reopen that fla?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Oct 07, 2020 0
ex2014 LATEST
New Here ,
Oct 07, 2020

Copy link to clipboard

Copied

This did fix my problem. Strange. I don't know how that happened at all.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Oct 07, 2020 0
Adobe Community Professional ,
Oct 07, 2020

Copy link to clipboard

Copied

Uninstall and reinstall 20.5.1. 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Oct 07, 2020 0