Adobe Animate cc Exports don't show up?

New Here ,
Nov 28, 2020

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Hello, 

I'm working on a projectt and I need to export it to an .mov or .mp4 file but no matter what setting I choose, it doesn't show up anywhere on my computer after. I'm not sure why it's not showing up after it says it completed exporting. Does anyone know how to fix this?

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Error, Import and export, Other, Product issue

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kglad LATEST
Adobe Community Professional ,
Nov 29, 2020

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do you have adobe media encoder (ame) installed?

 

if not, that's needed to complete the conversion.

 

if yes, open ame.

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