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Adobe Animate CC20 Volume Control / Effect not working

New Here ,
Sep 14, 2020

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I am having issues with volume control on a simple Tennise Ball bounce sound. I tried using an MP3 and a Wav file but the software is not allowing me to sellect Effect pallet to do a custom volume control. Do I have to do anything before I can control the volume? I tried changing the sound to EVENT, STREAM and other things but the Effect Pallet will not highlight what so ever. What am I doing wrong 😞

Screen Shot 2020-09-14 at 12.10.22 PM.png

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Adobe Animate CC20 Volume Control / Effect not working

New Here ,
Sep 14, 2020

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I am having issues with volume control on a simple Tennise Ball bounce sound. I tried using an MP3 and a Wav file but the software is not allowing me to sellect Effect pallet to do a custom volume control. Do I have to do anything before I can control the volume? I tried changing the sound to EVENT, STREAM and other things but the Effect Pallet will not highlight what so ever. What am I doing wrong 😞

Screen Shot 2020-09-14 at 12.10.22 PM.png

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Sep 14, 2020 0
Adobe Community Professional ,
Sep 14, 2020

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that's not available for canvas/html5 files.  edit the sound envelopes in audition.

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Sep 14, 2020 0
New Here ,
Sep 14, 2020

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Ohhhhh so what you are saying this animation is for web and since it's HTML5 you can't control volume. I would have to do a regular animation VS. HTML5. Did I get that right?

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Sep 14, 2020 0
kglad LATEST
Adobe Community Professional ,
Sep 14, 2020

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the issue isn't html5/web.  the issue is animate when using html5/canvas.

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Sep 14, 2020 0