I've been using Animate 2019, and I just can't seem to figure out what's causing this issue, it was working fine until I saved a file few weeks ago.
Then when I opened that said file, the program crashes, and when I try to create a new file, it crashes too, with no errors popping up whatsoever, it just loads for a few seconds and then closes instantly.
I've already tried the solutions provided to fix this, but nothing seems to work at all, resetting preferences, deleting Creative Cloud and reinstalling it, none of them work.
reset your preferences:
(or remove Win: C:\Users\\AppData\Local\Adobe\Animate CC \ and
Mac: /Users//Library/Application Support/Adobe// and
I already tried that, it still doesn't work.
did you confirm you successfully reset?
Yes, I did. Nothing works. Unless there's something I've been missing, could you please elaborate further?
Have done that, still crashes. I'm not sure what's the issue with Animate if these suggestions aren't working.
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