• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Adobe animate lagging

Community Beginner ,
Jul 05, 2020 Jul 05, 2020

Copy link to clipboard

Copied

I've been having this issue recently. When I copy and paste on stage, timeline or dragging a frame it lag!

I'm wondering if it has something to do with how much work I put inti the file.

Help!

 

TOPICS
Performance , Product issue , Timeline

Views

449

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Jul 05, 2020 Jul 05, 2020

Copy link to clipboard

Copied

@Joe Oliveras Could you please share sample file to look into this issue?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 07, 2020 Jul 07, 2020

Copy link to clipboard

Copied

Make sure you are using version 20.5

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 13, 2020 Jul 13, 2020

Copy link to clipboard

Copied

The issue was with 20.5

contact us from Adobe Creative Cloud tried to help me but nothing came out of it. I was so stressed that I just went back to 20.0.3 I'm not sure how to fix this. I never had this problem with older version of the software.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 13, 2020 Jul 13, 2020

Copy link to clipboard

Copied

Please clear preferences and re-install Animate v20.5 and check for the issue. If the issue still exists, please share below details,

1. System and drawing tablet specification

2. In v20.5, does this happen every time or is it file specific? If file specific please share a sample file.

3. If possible share a video recording showing the difference in performance between versions.

 

Thanks,

Arvind B V

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 24, 2020 Jul 24, 2020

Copy link to clipboard

Copied

LATEST

The tablet I'm using is XP-PEN Artist 13.3 V2

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines