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Adobe animate pentool keeps using both screen's

New Here ,
May 06, 2020 May 06, 2020

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Hello i'm using a wacon intuos and i've uninstalled and reinstalled the drivers. All the other probgams are fine they work as nomal and is maped to the main monitor. it is only adobe animate that is having the problem. I have also uninstaled adobe animate and reinstaled it.

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Adobe Employee ,
May 06, 2020 May 06, 2020

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Thanks for reporting. There is a fix available for these drawing related issues in the recent update (v20.0.3) available in Creative Cloud Desktop app. After installing please follow below steps.

 

  1. Enable Use Windows Ink option in your tablet driver settings
  2. In Animate go to Edit-->Preferences-->Edit Preferences-->Drawing-->Tablet Input--> Windows Ink(Beta) --> Press OK
  3. Open a new/created document for the changes to take place.

 

Note: Please be aware Windows Ink option is a beta version and if you face any stylus interaction issues over Application/Tools, switch back Tablet Input to Wintab mode in Preferences.

 

Let us know if you face any other issues.

 

Also you can also join our Animate Prerelease beta program where you will have an early access to our developmental builds, features and bug fixes. You can sign up to the program using http://adobe.ly/20AEkbJ

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