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Adobe Animate turns off forced proportions on my wacom tablet?

Community Beginner ,
Jan 07, 2020

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I have multiple monitors, and I've set my tablet to have forced proportions on, which limits the tablet to only being able to click on one screen. However, whenver I start a project in Animate CC 20.1, the forced proportions is turned off, and I'm unable to draw. Is this a bug or something? Is there a fix?

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Adobe Animate turns off forced proportions on my wacom tablet?

Community Beginner ,
Jan 07, 2020

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I have multiple monitors, and I've set my tablet to have forced proportions on, which limits the tablet to only being able to click on one screen. However, whenver I start a project in Animate CC 20.1, the forced proportions is turned off, and I'm unable to draw. Is this a bug or something? Is there a fix?

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Product issue

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717

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Jan 07, 2020 0
Guide ,
Jan 07, 2020

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 Hi mate,

 

I believe that they consider it to be 'a feature not a bug'.

As far as I know from following these forums it is a side effect from the attempt to fix another very serious problem in 20.0.

Search the forums using words such as calibration, pen, tablet, wacom and so on and you will find plenty of topics.

Some might give you ideas what to try in the attempt to improve the situation. I'm not sure if you will be able to though...

Best solution might be to go back a version or two. Or use only one monitor, of course.

 

- Nick: Character designer and animator, Flash user since 1998
Member of Flanimate Power Tools team - extensions for character animation

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Jan 07, 2020 0
Community Beginner ,
Jan 07, 2020

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Ahh okay. And you're right, sorry I should have done more research, I thought I was the only one experiencing the issue. I'llve have to go back to previous versions, since even with one monitor the tablet proportions are way off. Thanks for the help!

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Jan 07, 2020 1
Adobe Community Professional ,
Jan 07, 2020

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Do you have all the correct drivers for the tablet? 

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Jan 07, 2020 0
Community Beginner ,
Jan 07, 2020

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I do, I've updated all my drivers and restarted my computer. Going back to Animate 19 worked, I think it's a bug with the recent releases

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Jan 07, 2020 0
Veggies LATEST
Community Beginner ,
Jan 08, 2020

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I'm having the same issue with CC 20.1

Going back to 19 fixes it.

Wacom Intuos 5 on Windows 10

Hope there's a fix soon because 20 is a great update in many ways.

Following this thread for updates on the issue: https://community.adobe.com/t5/animate/wacom-monitor-mapping-issue-v20-0-1/td-p/10794490

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Jan 08, 2020 0