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My Adobe Animate CC doesn't want to open. You have this gray screen all the time with the ball jumping in the bottom left corner. I have already restarted, uninstalled and reinstalled again, but nothing worked.
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What happens when you click the EXPAND icon in the upper right corner to go full screen? Do you have more than one monitor? What is your screen resolution?
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It does not expand. It crashes and I can't expand or minimize the program. I have to use the task manager to get it off the screen. When I installed it, I managed to use it for two days, then it started to give this problem.
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My resolution is 1920x1080.
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OOF - that's an issue I haven't ever seen. I would try uninstalling, cleaning your OS system as much as possible and reinstalling.