Adobe Animate

New Here ,
Apr 29, 2021 Apr 29, 2021

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My Adobe Animate CC doesn't want to open. You have this gray screen all the time with the ball jumping in the bottom left corner. I have already restarted, uninstalled and reinstalled again, but nothing worked.

 

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Adobe Community Professional ,
Apr 29, 2021 Apr 29, 2021

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What happens when you click the EXPAND icon in the upper right corner to go full screen? Do you have more than one monitor? What is your screen resolution?

Animator and content creator for Animate CC

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New Here ,
Apr 29, 2021 Apr 29, 2021

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It does not expand. It crashes and I can't expand or minimize the program. I have to use the task manager to get it off the screen. When I installed it, I managed to use it for two days, then it started to give this problem.

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New Here ,
Apr 29, 2021 Apr 29, 2021

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My resolution is 1920x1080.

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Adobe Community Professional ,
May 03, 2021 May 03, 2021

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OOF - that's an issue I haven't ever seen. I would try uninstalling, cleaning your OS system as much as possible and reinstalling.

Animator and content creator for Animate CC

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