All Application => trial expired

New Here ,
Mar 11, 2021 Mar 11, 2021

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I"ve bought "All Application" plan, but Animates says "Trial period is expired" and propsed to buy it.

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Adobe Community Professional ,
Mar 12, 2021 Mar 12, 2021

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check your account to verify your subscription is what you expect and to verify your adobe id, https://accounts.adobe.com

 

then, if your account shows your subscription, sign out and then back in to your cc desktop application using the same adobe id used to verify your subscription: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

 

p.s.

kglad_0-1615560335807.png

 

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