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Every time I open Animate 2019 it just gives me a canvas, no tools, no timeline, when I click a few of the premade workspaces they do nothing. I have to reset the workspace for it to appear.
I also tried to update to Animate 2020 but that crashes on startup, so I can't use that for now
reset your preferences - https://helpx.adobe.com/animate/kb/animate-cc-crashes-on-launch-startup.html(or remove
C:\Users\\AppData\Local\Adobe\Animate CC \ and C\Users\\AppData\Roaming\Adobe\Animate\\
/Users//Library/Application Support/Adobe// and /Users//Library/Preferences/Adobe/Animate//)