Animate 2019 Workspace dissappears on startup

[annieroyal]

Every time I open Animate 2019 it just gives me a canvas, no tools, no timeline, when I click a few of the premade workspaces they do nothing. I have to reset the workspace for it to appear.

I also tried to update to Animate 2020 but that crashes on startup, so I can't use that for now

[kglad]

reset your preferences -


https://helpx.adobe.com/animate/kb/animate-cc-crashes-on-launch-startup.html
(or remove

Win:

C:\Users\\AppData\Local\Adobe\Animate CC \ and
C\Users\\AppData\Roaming\Adobe\Animate\\

Mac:

/Users//Library/Application Support/Adobe// and
/Users//Library/Preferences/Adobe/Animate//)