Animate 2021 won't open

New Here ,
Oct 29, 2020 Oct 29, 2020

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Hi everyone!

 

I just installed Adobe Animate 2021 a few days back. But today, for the first time since the update, the app immediately crashes whenever I try to open it. I have restarted my computer, tried to uninstall and re-install Animate, and followed some solutions for the same issue with Animate 2017 (posted on Adobe's website). Yet, nothing seems to keep the app from crashing.

 

Has anyone else had this issue, and know how to solve it?

 

Thank you!

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Error, How to, Performance, Product issue

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New Here ,
Oct 29, 2020 Oct 29, 2020

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I should also mention that I use Mac OS X Catalina.

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New Here ,
Nov 05, 2020 Nov 05, 2020

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I'm having the same issue. For now, I was able to install Animate 2020 again and that's working fine. I'll check back on 2021 in a few weeks to see if they release an update to fix.

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New Here ,
Nov 12, 2020 Nov 12, 2020

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I'm having the same issue. I'll keep poking around for ideas on how to fix it, but in the meantime it's back to Animate v.20.5 

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Explorer ,
Nov 13, 2020 Nov 13, 2020

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I'm having the same problem with Animate 2021. Can anyone explain how I'd re-install a previous version to see if that helps?

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Explorer ,
Nov 17, 2020 Nov 17, 2020

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Update: Problem fixed by reverting to Animate v20.5.

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Community Beginner ,
Nov 16, 2020 Nov 16, 2020

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Same problem. Mac OS X Catalina 10.15.6

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New Here ,
Nov 17, 2020 Nov 17, 2020

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I also am experiencing this issue. Tried installing the previous version (20.5) and for both versions I get the message "Save your work in AdobeCRDaemon".  Running Catalina 10.15.7. Any solutions?

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New Here ,
Dec 07, 2020 Dec 07, 2020

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yes, my file crashed too

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New Here ,
Dec 08, 2020 Dec 08, 2020

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I am also having the same problem and I just updated to Big Sur

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Adobe Employee ,
Dec 08, 2020 Dec 08, 2020

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LATEST

Hi - Are you on Animate 21.0.1? If not can you please update it and check once?

 

Thanks!

Mohan

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