Copy link to clipboard
Copied
Hi,
I hope someone will be able to explain an answer for me. Just recently, when I test an animation, no matter the browser, it either doesn't update the animation or it does not play at all. This is for all browsers, although in chrome incognito mode, it seems to update. At the moment I am having to publish and check the html5 file to check my amended animations. I do not have any blockers on my browsers and I have used CC 2020 and 2019 with the latter being more succesful as at least it will open sometimes.
Some people are suggesting it's a createjs issue. Some new code and libaries? Adobe haven't updated in time or something? Could this be any other issue. I have cleared my all my browser caches to no avail. All my setting/export are correct. How is it that the html5 will work but the test won't?
I am a novice to this, so if you can explain in layman's terms it will be very helpful.
Kind Regards
A
Copy link to clipboard
Copied
Moving to the Animate forum from Get Started