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Animate CC 2020 Trial crash after start up

New Here ,
Apr 07, 2020

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  • Currently running the animate CC 2020 Trial through creative cloud on windows 10. The program launches fine, but if I try to enter the tutorial or open a workspace of any kind the program crashes and the crash report comes up.
  • I've tried restarting my computer, resetting preferences, uninstalling and reinstalling, running as admin, changing my user permissions, disabling firewall, and running the creative cloud cleaner program. Still crashing at the same time. 

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Animate CC 2020 Trial crash after start up

New Here ,
Apr 07, 2020

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  • Currently running the animate CC 2020 Trial through creative cloud on windows 10. The program launches fine, but if I try to enter the tutorial or open a workspace of any kind the program crashes and the crash report comes up.
  • I've tried restarting my computer, resetting preferences, uninstalling and reinstalling, running as admin, changing my user permissions, disabling firewall, and running the creative cloud cleaner program. Still crashing at the same time. 

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66

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Apr 07, 2020 0
Adobe Community Professional ,
Apr 07, 2020

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Make sure you're using adobe Animate 20.02

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Apr 07, 2020 0