Animate cc - Static text not visible in Test Movie (In Browser)

Community Beginner ,
Aug 15, 2019

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I'm trying to create a HTML5 banner ad (MPU) with static text but my text keeps disappearing when I try and test it in browser. It works perfectly in editing mode so I'm not sure what's happening. For context: I'm converting the text to a graphic symbol and using motion tweens. I was originally using the font Frutiger but switched to Arial and Helvetica but still having the same problem. Dynamic text does work but I need this to be static text.

When I open the file this message comes up, I've mapped the fonts to Helvetica but still experiencing the same problem (I'm no sure where these fonts have come from):

Screen Shot 2019-08-15 at 11.29.13.png

Your help is much appreciated!

Beth

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1 Correct Answer

Adobe Community Professional , Aug 15, 2019
JosephLabrecque Adobe Community Professional , Aug 15, 2019
Hi Beth. Have a look at your publish settings. If you are exporting the entire document as a texture - try disabling that feature and see what happens.

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Community Beginner ,
Aug 15, 2019

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As a quick win I've brought my text in as a vector (this works) - but please reply if you have or may know a solution.

Thanks!
Beth

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Adobe Community Professional ,
Aug 15, 2019

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Hi Beth. Have a look at your publish settings. If you are exporting the entire document as a texture - try disabling that feature and see what happens.

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Community Beginner ,
Aug 15, 2019

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Worked a treat - thank you very much!

P.s. I actually watch your tutorial videos on Lynda (LinkedIn), very helpful.

Thanks again,

Beth

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Svimp LATEST
New Here ,
Dec 14, 2020

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I am having the same issue. Only that I can't use that technique because the file will increase and as you may know the banners should be a maximum 150kb. When I am switching to other fonts, like Arial for example, it works. 

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