this happen to me when im using artisulD16 tablet. an i need help to solve this problem
I'm on a Yinova Ms19u, on windows 10, and I'm having this same exact problem. I can press "v" and select things with the stylus like a mouse even, but as soon as I try and use any drawing tool, it does a diagonal line to the right off the canvas.
I swear I had my tablet monitor working with 2020 the other week, but then I was having trouble with Photoshop right clicking when I was holding down the stylus trying to paint. So I turned off windows ink, and that fixed that for the most part, still kind of sucks for pressure. Anyway, I thought that might have been why Animate doesn't work but alas, playing with windows ink and tablet mode didn't do a damn thing.
Searching google only makes things worse, because I find similar issues going back as far as 2017 and were already a quarter of the way through 2020.
Hello, This issue is already being addressed which will be out in future release.
Meahwhile as a workaround,
Are you using only single display/multiple display? If using multiple display change display scaling of one display to different scaling factor (For examples Display_1:100%, Display_2:125%). Restart Animate and check.
or use older version available in Creative Cloud App
Thanks for the workaround.
My original setup was indeed with two monitors, but I was actually using a smart TV as one of the monitors so I had things set to 200% size because of the massive room I had.
However, while I was trying to fix it myself, the logical conclusions I was coming to had me completely disconecting the display and only having the Yinova MS19u plugged in. But that didn't work.
When I have both displays plugged in, that being the Yinova and the Smart TV, and set the smart TV to 125% and the Yinova to 100%, the brush tool worked!
Not gonna argue how it worked but it has fixed the issue for the time being.
Im using multiple display and i changed the display scale and it worked!
Thank you very much!