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Animate crash when I run exportPNG in a Jsfl script

Community Beginner ,
Jun 22, 2019

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Hello,

I have a bug with doc.exportPNG(myURI, true, true); or doc.exportPNG(myURI, true, false); in a Jsfl script that crash Animate CC 19.2.1 (408) every time at the 24th frame with a Jsfl script that use the exportPNG function.

Can it be Graphic Card related? I'm on a Intel(R) HD Graphics 620.

I have submit a bug report, but nothing tell me that it's been received by support.

Related: https://forums.adobe.com/thread/2258230

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Animate crash when I run exportPNG in a Jsfl script

Community Beginner ,
Jun 22, 2019

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Hello,

I have a bug with doc.exportPNG(myURI, true, true); or doc.exportPNG(myURI, true, false); in a Jsfl script that crash Animate CC 19.2.1 (408) every time at the 24th frame with a Jsfl script that use the exportPNG function.

Can it be Graphic Card related? I'm on a Intel(R) HD Graphics 620.

I have submit a bug report, but nothing tell me that it's been received by support.

Related: https://forums.adobe.com/thread/2258230

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Jun 22, 2019 0
Community Beginner ,
Jun 22, 2019

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Unhandled exception at 0x00007FF71CDBA525 in Animate.exe : 0xC0000005 : Access violation reading location 0x0000000000000020.

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Jun 22, 2019 0
Community Beginner ,
Jun 22, 2019

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And the JSFL script run well, without crashing, with Animate 18.0.2 (build 126). I'm just pulling out hair.

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Jun 22, 2019 0
Community Beginner ,
Jun 26, 2019

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I have some dmp files related to the Crash in ..\AppData\Local\CrashDumps but cannot do anything with them. I've make a bug report, but nothing back from Adobe, like the bug report is send in the internet limbo.

My script is working in 2018, and crash with some files in 2019. Cannot figure out what can be the origin.

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Jun 26, 2019 0
Adobe Community Professional ,
Jun 22, 2019

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Hi.

I run a quick test here using this code...

var doc = fl.getDocumentDOM();

var script = fl.scriptURI;

var uri = script.replace(script.split("/").pop(), "") + "test.png";

doc.exportPNG(uri, true, true);

... and it's working.

Does this error you're facing happen with any FLA or frame?

Can you show us your code?

Regards,

JC

__________________________________________
HTML5, JSFL, and AS3 samples: http://bit.ly/2mJgDoG

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Jun 22, 2019 1
Community Beginner ,
Jun 22, 2019

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doc.exportPNG(uri, true, true);

export a png image.

But I want a sequence of pngs. With :

doc.exportPNG(uri, true, false);

And then it crash!

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Jun 22, 2019 0
Adobe Community Professional ,
Jun 23, 2019

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I see.

I changed the third argument to false and I was able to export 24 PNG files without errors.

Maybe it has something to do with your hardware specs or with your Animate CC installation.

__________________________________________
HTML5, JSFL, and AS3 samples: http://bit.ly/2mJgDoG

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Jun 23, 2019 0
Adobe Community Professional ,
Jun 23, 2019

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Another thing: maybe the content you're trying to export is too heavy. Does this crash happen if you try to export the PNG files via File > Export > Export Movie...?

__________________________________________
HTML5, JSFL, and AS3 samples: http://bit.ly/2mJgDoG

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Jun 23, 2019 1
Community Beginner ,
Jun 23, 2019

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The same script is working well with the same fla file in Animate 2018. And crash in 2019! My solution for now is to roll back in 2018, but I suspect a bug in 2019 version.

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Jun 23, 2019 0
Adobe Community Professional ,
Jun 23, 2019

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Mine is 2019. The same version and build as yours.

__________________________________________
HTML5, JSFL, and AS3 samples: http://bit.ly/2mJgDoG

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Jun 23, 2019 1
Community Beginner ,
Jun 23, 2019

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But I have tested on a simple fla file (Macromedia - Flash : Samples ). I can crash 2019 with my script, but not with a simple basic script as yours. So there is perhaps something in my script which 2019 doesn't like.

I also don't understand why that it's working well in 2018. The Animate's magic perhaps!

I will investigate my script. Adobe have change things in the Javascript API from 2018 to 2019?

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Jun 23, 2019 0