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Animate crash when video preview.

New Here ,
Oct 13, 2019

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Hello !

 

I'm here today because i can't work on animate and it's frustrating. 

I have a h264, 2Mo video, when i import it on animate, the soft is very slow, and then, i can work on it.

But when i hit preview, it's not responding anymore and crash...

 

I arleady tried : Uninstall - Try with another video - Cut my footage but nothing works. 

 

I'm on PC Windows 10 64bits. 

 

I'm really lost, can you help me ?

I must be doing something wrong with i don't know, the preset of my file idk.

I have 32 Go ram, RTX 2080, i7 proc i don't see the problem here..

(Sorry for mistakes, i'm french)

 

Thanks !

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Animate crash when video preview.

New Here ,
Oct 13, 2019

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Hello !

 

I'm here today because i can't work on animate and it's frustrating. 

I have a h264, 2Mo video, when i import it on animate, the soft is very slow, and then, i can work on it.

But when i hit preview, it's not responding anymore and crash...

 

I arleady tried : Uninstall - Try with another video - Cut my footage but nothing works. 

 

I'm on PC Windows 10 64bits. 

 

I'm really lost, can you help me ?

I must be doing something wrong with i don't know, the preset of my file idk.

I have 32 Go ram, RTX 2080, i7 proc i don't see the problem here..

(Sorry for mistakes, i'm french)

 

Thanks !

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24

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Oct 13, 2019 0
New Here ,
Oct 15, 2019

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Someone answered on Twitter : It's because the video has no sound. Weird but it seems to be resolved

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Oct 15, 2019 0