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Animate crashes on startup screen

New Here ,
May 01, 2020

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Hey.

When i start Animate it crashes on start up like in this picture.

i updated it and i unstalled it and istalled again but still the same!

 

muemara_0-1588385554638.png

 

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Error, Product issue

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Animate crashes on startup screen

New Here ,
May 01, 2020

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Hey.

When i start Animate it crashes on start up like in this picture.

i updated it and i unstalled it and istalled again but still the same!

 

muemara_0-1588385554638.png

 

TOPICS
Error, Product issue

Views

169

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 01, 2020 0
kglad LATEST
Adobe Community Professional ,
May 03, 2020

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reset your preferences, http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html


or remove

 

Win:

C:\Users\\AppData\Local\Adobe\Animate CC \ and
C\Users\\AppData\Roaming\Adobe\Animate\\


Mac: /Users//Library/Application Support/Adobe// and
/Users//Library/Preferences/Adobe/Animate//)

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May 03, 2020 0