Highlighted

Animate crashes when I tried to publish

New Here ,
Oct 09, 2019

Copy link to clipboard

Copied

I realized an application with Animate six months ago, the application was published withput problems. Now, the customers aks me some changes in the application but I'm not able to publish anymore. Everytime I try to publish, Animate crashes. Attached report of crash. Anyone can help me?

TOPICS
Error

Views

82

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Animate crashes when I tried to publish

New Here ,
Oct 09, 2019

Copy link to clipboard

Copied

I realized an application with Animate six months ago, the application was published withput problems. Now, the customers aks me some changes in the application but I'm not able to publish anymore. Everytime I try to publish, Animate crashes. Attached report of crash. Anyone can help me?

TOPICS
Error

Views

83

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 09, 2019 0
kglad LATEST
Adobe Community Professional ,
Oct 09, 2019

Copy link to clipboard

Copied

reset your preferences  https://helpx.adobe.com/animate/kb/animate-cc-crashes-on-launch-startup.html or remove

 

Win:

C:\Users\<username>\AppData\Local\Adobe\Animate CC <version>\ and C\Users\<username>\AppData\Roaming\Adobe\Animate\<version>\

 

Mac:

/Users/<username>/Library/Application Support/Adobe/<Animate CC version>/ and /Users/<username>/Library/Preferences/Adobe/Animate/<version>/) 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Oct 09, 2019 0