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animate crashing on test fla converted to html 5

New Here ,
Jul 25, 2020 Jul 25, 2020

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animate crashing on test fla converted to html 5

<?xml version="1.0" encoding="UTF-8"?>

-<UsageDoc version="0.5.6">

<StartSession seq="0" time="2020-07-24T19:09:44Z" id="504b58bb-e5cf-4d25-8412-020c5fe2e5ed"/>

<NewGroup seq="1" time="2020-07-24T19:09:44Z" doc="NOVALUE" group="0" name="Session" subcategory="Crash" category="Headlights"/>

<DataRec seq="2" time="2020-07-24T19:09:44Z" group="0" name="ProductFamily" data="HeadlightsCC"/>

<DataRec seq="3" time="2020-07-24T19:09:44Z" group="0" name="ProductName" data="AppCrash"/>

<NewGroup seq="4" time="2020-07-24T19:09:44Z" doc="NOVALUE" group="1" name="ExitInfo" subcategory="Crash" category="AppExit"/>

<DataRec seq="5" time="2020-07-24T19:09:44Z" group="1" name="ExitType" data="Crash"/>

<DataRec seq="6" time="2020-07-24T19:09:44Z" group="1" name="CrashProductName" data="NOVALUE"/>

<DataRec seq="7" time="2020-07-24T19:09:44Z" group="1" name="CrashProductFamily" data="NOVALUE"/>

<DataRec seq="8" time="2020-07-24T19:09:44Z" group="1" name="MachineID" data="df45f0ce-a751-41ba-8b24-202edffd67fa"/>

<EndSession seq="9" time="2020-07-24T19:09:44Z" id="504b58bb-e5cf-4d25-8412-020c5fe2e5ed"/>

</UsageDoc>

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Adobe Employee ,
Jul 25, 2020 Jul 25, 2020

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Hi,

Can you please share the fla file with which you are facing this issue?

 

Thanks!

Mohan

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New Here ,
Jul 25, 2020 Jul 25, 2020

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Adobe Employee ,
Jul 27, 2020 Jul 27, 2020

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Hi, I converted the shared AS fla file to html5 canvas document and found out that the fla generated out of Scene2 is crashing while test movie.

The reason for the crash is because of some scaling issue of content inside some of the movieclips. We are investigating this further.

 

In the interim, you can use the FLA of Scene2 that I am sharing to generate the html5 output. Here, I have fixed the crash by scaling down some of the movieclips in the FLA.

FLA location : https://assets.adobe.com/public/913884bb-37c2-44f6-7a50-f6d4f85e7fdb

 

Hope this helps. Let me know if you require any further information.

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New Here ,
Jul 28, 2020 Jul 28, 2020

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hi 

thanks very much for your efforts 🙂

can I get also the scene 1 fixed fla?

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New Here ,
Jul 28, 2020 Jul 28, 2020

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kobib_0-1595944843349.png

its not working - can you send the convered HTML files?

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Adobe Employee ,
Jul 28, 2020 Jul 28, 2020

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Sharing the FLAs and output files of both the scenes from converted html5 docs - https://shared-assets.adobe.com/link/913884bb-37c2-44f6-7a50-f6d4f85e7fdbPlease check the files and see if it works at your end.

 

It's working at my end on Mac in 20.5.1 version of Animate - so please make sure you are on the latest version of Animate (20.5.1) while trying. If you still continue to face issues, provide me following information to investigate further - a. OS (Win / Mac) & b. Animate version numer.

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New Here ,
Aug 01, 2020 Aug 01, 2020

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Hi 

again thanks very much for your efforts

I have issue with the file you shared 

the encoding is wrong and therefor can't resolve all the images and script links

kobib_0-1596277808164.pngkobib_1-1596277828053.png

 

 

1. can you please try to share the file with utf encoding ?or soething 🙂

2. where can i find log of java script error that prevent the fla to be converted to html 5 in animate cc

 

 

thanks

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New Here ,
Aug 01, 2020 Aug 01, 2020

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Hi 

again thanks very much for your efforts

I have issue with the file you shared 

the encoding is wrong and therefor can't resolve all the images and script links

kobib_0-1596277808164.png

 

 

1. can you please try to share the file with utf encoding ?or soething 🙂

2. where can i find log of java script error that prevent the fla to be converted to html 5 in animate cc

 

 

thanks

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